Contact Us

Questions about an order, a delivery, a refund or a product — we are a phone call or an email away. Keep your order number handy; it lets us find your order straight away.

Call or email

Write to us

Quick answers

• Where your order is, who is delivering it and your refund status: Your orders.
• Cancelling, returning or a refund: Returns, Refunds & Cancellations.
• Delivery areas and times: Shipping & Delivery.
• Own a shop and want to sell here: the BBM Vendor app, or vendor.buildbharatmart.com.

A complaint that needs a formal answer goes to our Grievance Officer, who acknowledges it within 48 hours.