Shipping & Delivery
Last updated 8 October 2026
Orders are packed and dispatched by the seller named on the product page, from their own location. We deliver within India.
Delivery charges
The delivery charge for your order is shown in the cart and at checkout before you pay — nothing is added afterwards. It depends on the vehicle your goods need:
- Everyday parcels (fittings, tools, paint tins and the like) go by bike for a small delivery charge. When free delivery is available above an order value, this charge is waived once your goods — at the prices shown, GST included — reach it, and the cart shows how much more you need to add.
- Heavy or bulky goods (cement, tiles, sanitaryware, plywood, large paint buckets) go by three-wheeler, and very heavy or long loads (TMT bars, roofing sheets) by tempo. The vehicle is charged whatever the order is worth; free-delivery offers do not cover it.
- Shops a little further away — up to 25 km — add a distance charge for each started 5 km of road beyond their usual area. It pays for the extra trip, so free-delivery offers do not cover it either.
- Distant sellers send by transporter, for a delivery charge that free-delivery offers based on order value do not cover.
An order that comes from more than one shop, or partly sooner and partly later, arrives as separate deliveries, and each delivery has its own charge. Checkout lists every delivery with its charge and why.
When it arrives
- Each product page shows how quickly the seller dispatches it and, once you set your delivery PIN code, an estimate for your area.
- Building materials are often delivered straight from a nearby seller, so products from different sellers in one order may arrive separately.
- Track every order in Your orders; the app also sends a notification at each step — confirmed, shipped, delivered.
At delivery
Please check the items and packaging when they arrive. If anything is damaged, missing or wrong, request a return with photos from Your orders (see Returns, Refunds & Cancellations) or write to buildbharatmart@gmail.com.
Payment
Pay online by UPI, card or net banking through our payment partner Razorpay, or choose cash on delivery where offered at checkout. Every order comes with the seller's GST tax invoice, which you can download from the order page.
Questions about a delivery: buildbharatmart@gmail.com · +91 99999 98645.