Grievance Redressal

Last updated 23 September 2026

If something has gone wrong with an order, a seller, a payment or your account, tell us. Most issues are fixed fastest by email or phone.

Grievance Officer

What happens next

• We acknowledge your complaint within 48 hours.
• We resolve it within one month of receiving it, and tell you the outcome.
• Include your order number and, for a damaged or wrong item, photos — it saves a round trip.

If you are not satisfied

You can contact the National Consumer Helpline: call 1915 or 1800-11-4000, or file at consumerhelpline.gov.in.

See also Returns, Refunds & Cancellations, Terms of Use and Privacy Policy.